Senior Salesforce Business Consultant

Job Description & Summary

PwC IT Services is a great place to work for ambitious, open-minded and responsible people. We have been implementing the most innovative customer experience solutions for our clients since 2005. We are partners of the largest software providers in the world – Salesforce, Microsoft, Mulesoft and many more. We believe that our success comprises not only modern technologies we use but, above all, well trained, competent people. We are In Touch with Tomorrow helping our clients rise and develop faster.

Technology in PwC responds to the dynamic changes in the world around us and our customers’ needs. As a team we implement solutions based on the Salesforce platform – a global leader in the CRM area.

Thanks to close cooperation with Salesforce, we have access to unique knowledge and innovative solutions. We are working with the latest Salesforce products (such as Salesforce Field Service, Revenuer Cloud, Heroku, Vlocity, Tableau CRM, Marketing Cloud or Interaction Studio).

Join the largest Salesforce team in Poland, grow in this technology under the guidance of our experts, take advantage of a wide training program and change the world with us for the better!

Essential responsibilities:

Analysis of business requirements and mapping them to Salesforce capabilities
Designing solutions and system functionalities according to business requirements
Performing and documenting the result of business and system analysis
Implementing business requirements with ability to utilize Salesforce built-in functionalities and configuration features of Salesforce platform
Accurately estimating effort of configuration work on Salesforce Platform
Working independently with the client (conducting workshops with the client, running demos, presenting of implemented solutions to customers)
Taking part in pre-sales process by creating Proof of Concept solutions and presenting them to the prospective clients
Leading a small (2-3 persons) project team in the scope of decomposing and delegating tasks, monitoring the progress of work and taking responsibility for the quality of the whole solution provided
Providing constructive and meaningful feedback
Proactively sharing knowledge as well as introducing new people to the team and teaching others

Qualifications:

3+ years of experience in IT as a Salesforce Business Consultant or Business Analyst
3+ years of experience in delivering commercial CRM projects
Salesforce Certificates (e.g.: Sales Cloud Consultant, Service Cloud Consultant, etc.)
Confidence to inspire and guide people towards a common goal for everyone’s benefit
Ability to perform and document the results of business and system analysis (e.g. in form of users stories, processes, diagrams)
Very good communication and presentation skills
Open-minded, seeking for innovative solutions
Creative approach for solving common challenges across projects
Self-Starter Attitude
Capable to manage communication in a team, moderate discussions, draw constructive conclusions, resolve conflicts
Fluent English

Nice to have:

A self-motivated Salesforce enthusiast who thrives in a fast-paced environment
Proven track record of working with leadership teams to implement complex business requirements within Salesforce and third party applications
Knowledge of UML and BPMN
Knowledge of SQL
Experience in working in Agile projects
Strategic thinking and tactical project planning/management skills
Experience in consulting company

Our offer:

Exciting work in a group of professionals with many years of experience in international corporations
Contact with the latest technologies and trends in the IT market
Ability to develop skills and gain experience on projects for the largest Polish and European companies
Attractive employee benefits package

Send your application today! In case you have any additional questions, contact us:
pl_ITrecruitment@pwc.com.

PwC Advisory spółka z ograniczoną odpowiedzialnością sp.k. or another PwC entity which runs a recruitment process – list of entities: https://www.pwc.com/gx/en/about/office-locations/poland.htm l, with its registered seat in Warsaw (00-633), Polna 11 Street, („PwC” or “we”) will be the controller of your personal data submitted in your application for a job. Your personal data will be processed for the purpose of performing a recruitment process for the job offered. If you give us explicit consent, your personal data will be also processed for participation in further recruitment processes conducted by PwC and sending notifications about job offers in PwC or job related events organized or with the participation of PwC such as career fair. A full information about processing your personal data is available in our Privacy Policy.